SAINA INTERNATIONAL / WEBSITE INFORMATION
How information shared through this website is used, and how to contact us about your privacy.
Last updated: 9 September 2026
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This policy explains how Saina International handles personal information in connection with this website and enquiries about our products and services. It applies to information you provide through our website forms and related communications. Links to other services are covered by those services’ own privacy policies.
Our enquiry forms request details such as your name, designation, company, address, email address, contact number, subject and message. The quote form also allows specification attachments and asks how you heard about us. Required fields are identified in the form; other details are optional. Attachments and free-text messages may contain personal information, so please include only what is necessary for your enquiry and ensure you are authorised to share it.
We use enquiry information to understand your requirements, respond to you, discuss suitable products and sourcing options, and manage related business communications. Where a transaction proceeds, relevant information may also be needed to administer the relationship and meet applicable record-keeping or legal requirements. Basic technical information may be processed to operate, secure and troubleshoot the website.
Website forms are configured to send enquiries to our business email address. Information may therefore be processed in the website’s form system, email systems and related business correspondence. Providers that support hosting, forms, email and website operation may process relevant information as part of providing those services. Where sourcing or a transaction requires coordination with suppliers or logistics partners, relevant business requirements may be shared for that purpose. Information may also be disclosed where required by law or necessary to address fraud, security issues or legal claims.
The website uses WordPress and may use cookies or similar technology for functions such as login, session management and site operation. Hosting and security systems may record technical details such as an IP address, browser information, requested pages and access times. Your browser settings can help you manage or remove cookies; disabling necessary cookies may affect some functions. Following a WhatsApp or other external link takes you to a separate service with its own information-handling practices.
Newsletter signup is currently marked “coming soon” and the subscription button is inactive. Entering an address in that inactive field does not enrol you in a mailing list. If a subscription service is introduced, the signup process should explain the updates offered and how to unsubscribe. An enquiry is not, by itself, a request to join a newsletter.
Information may be held in enquiry records, attachments and email correspondence for as long as needed to manage the enquiry or business relationship and meet applicable legal obligations. The period depends on the type of information and the circumstances; it is not a single fixed period for every record. No internet transmission or storage method can be guaranteed completely secure. Please avoid sending passwords, payment-card details or unnecessary sensitive information through the enquiry forms.
You can contact us to ask about personal information you have provided, request a correction or deletion, or raise a privacy concern. Where processing relies on your consent, you may request to withdraw it, subject to applicable law. Some information may need to be retained for legitimate transaction records or legal obligations. We may ask for information reasonably necessary to verify and understand your request. Any rights available under applicable law remain unaffected by this policy.
This website is intended for business enquiries and is not directed at children. Please contact us if you believe a child has provided personal information so that we can review the matter. We may update this policy as the website or its practices change. The date at the top identifies the latest published version.
